Shipping &
Delivery
All orders will be processed and shipped within 24 business
hours if product is in stock. Most shipping on smaller items 5Kg or less will
be shipped by air through Australia post standard delivery service.
Costs for these items are between $7 – $20 with an average of
$12 for standard delivery within Australia.
Some items such as “made to order” require extra shipping based
on size or weight, you will be contacted and advised of the total cost before
the transaction is processed and finalised. If an item requires extra cost of
shipping it will be noted in the items description.
Purchase of multiple items will be shipped at cost categorised
and calculated by the total weight of all the product including the packaging
or container.
Items listed on product info page as “Postage included” will be
shipped free of charge.
Larger item shipping by Road normally takes 5 business days or
less in Australia. If no one is home during the day, a notice will be left on
your door with instructions on how to receive your package.
Tracking detail will be provided once the item is shipped.
Should you have any question regarding shipping and delivery,
please do not hesitate to contact us.
Heavy and
oversized items
Some items require extra shipping based on size or weight, you
will be contacted and quoted the total cost before transaction will be
processed. If an item requires extra shipping it will be noted in the items
description.
Shipping
Postage costs between $10.75 & $59.95 and takes roughly 5-7
working days from date of order, Australia only.
Delivery
We engage a third party to deliver our goods. Their services can
impact on the condition of your order once it leaves our warehouse. Whilst we
will take precautions to ensure your order arrives in the condition it has left
our warehouse, please be aware that we take no responsibility for its arrival
condition.
Payment Policy
Preferred
Payment Method
Our primary and preferred payment method is PAYPAL for both
domestic and international purchase. However, TKO Warehouse also
offers a number of other payment methods as per follows:
Direct Deposit
Please contact us for our bank account details.
Payment Gateway –
eWay
Payment could also be made via our secured SSL certified credit
card payment gateway “eWay”. However, in the event of order cancellation
or refund due to error NOT made by TKO Warehouse, the credit card fee of
2.6% of the total bill paid will be charged based on the amount of
payment initially made by the customer.
Note To
Customer
All pricing and order detail must be finalized and confirmed
prior to any transaction.
Your order, if in stock, will be shipped within 24 – 48 hours
once the payment is cleared.
Out of stock, special request, made to order item(s) may take
longer to be arranged or manufactured and shipped. The customer will be
contacted and updated on the estimated time of arrival or completion.
Please do not hesitate to contact us by any means stated below
should you have any inquiry regarding payment.
Mobile
number: +61 431044645
Email: info@tkowarehouse.com.au
Email: tkomtwarehouse@gmail.com